Automatic session report as a PDF
RemoteCircle is remote support that documents itself. If you like, every session automatically becomes a professional PDF – covering everything that was done, for how long, with screenshots as evidence. No add-on, no manual work.
Why document remote support sessions?
As an IT service provider, you need to be able to prove what you did for a customer – for billing, for traceability and for your customers’ trust. An automatic report takes exactly that off your plate:
- Proof for billing – how long you were on the server and what got done.
- Transparency for the customer – a clean PDF you can pass on right away.
- Complete IT documentation – every session lands in your records automatically.
What’s in the report
Key details
Remote PC, address/device ID, group, operating system, Host version, technician – plus start, end and total duration.
Notes
Write down what you did, during or after the session – your notes go into the report in chronological order.
Screenshots
One click captures the current screen as evidence – with a caption, embedded right in the PDF.
Automatic events
Connection, Ctrl+Alt+Del, blank screen, file transfer, locking – documented automatically with a timestamp.
Automatic or at the push of a button
You decide: the report starts automatically with every connection – or only when you need it. When you disconnect, it can be saved automatically, and you can open the folder right away.
With your own branding
If you like, the PDF carries your company logo, your company name and a matching accent color – with four modern design variants to choose from. So the document looks like it came from your company, not like a generic export.
Save it or send it by email
Set a destination folder (local or in your cloud), or email the report straight to the customer – through your own SMTP server.
Remote support that documents itself.
Free for personal use and small businesses with one remote session at a time. More remote support channels on request.