RemoteCircleRemote support software for IT service providers
RemoteCircle is lean, secure remote support software that connects you straight to your customers’ PCs – over the internet or on the local network. And if you like, it documents every session automatically as a PDF.
Everything professional remote support needs
Screen, mouse and keyboard in real time – plus every tool you actually need when supporting customers day to day:
Full remote control
Screen, mouse and keyboard, multiple monitors, Ctrl+Alt+Del and the sign-in screen – as if you were sitting right in front of it.
Automatic session report
Every session can be documented as a PDF – with duration, notes and screenshots. Learn more.
File transfer
Send drivers, tools or documents to the remote PC in a single click.
Blank screen
Work undisturbed: your customer sees a black screen while you still see everything. Input can be locked, too.
Multi-monitor & multi-viewer
All of your customer’s screens – and several technicians on the same PC at once.
Ready in seconds
RemoteCircle Go runs on your customer’s PC without installation – they read out the ID and one-time password, and you’re in.
Built for IT service providers
When you look after many customers and PCs, a clear overview and proof of your work are what count:
- Groups & customer folders – sort devices by customer or location.
- Account sync – your device list on every one of your PCs, end-to-end encrypted.
- Session reports – complete proof of what was done, when and for how long – ideal for billing your customers.
- Remote updates – update Windows and macOS Hosts right from the Console.
Windows and macOS
RemoteCircle comes as the Console (your control app), the Host (a service on the PC you manage) and Go (portable, no installation) – for Windows and macOS. So you can support mixed environments from a single interface.
Remote support that documents itself.
Free for personal use and small businesses with one remote session at a time. More remote support channels on request – servers in Germany, TLS-encrypted.